Data Security

Data security

While today’s digital connectivity presents unlimited business possibilities it simultaneously exposes businesses to cyber security risks and threats. Patterson’s Information Security team continually works to ensure the appropriate controls are in place across all our platforms and assess any potential risks to protect information.
Also, security and compliance are integral to our product offering, internal business processes and infrastructure. We support practices with innovative cyber security and compliance technology solutions – so you can stay focused on your patients.

Apache Log4j vulnerability

December 15, 2021 statement regarding global information security vulnerability and the action taken by Patterson.

Download this update

Information security is a challenge for businesses of all sizes. Methods for protecting your computers, business data and your clients’ data are increasingly complex and ever changing. No checklist can guarantee security; however, there are some core “best practices” that can minimize many risks to your systems and data.

Download best practices

Discover the benefits of our security and compliance software

24-hour backup services

HIPAA-compliant communication channels

Secure patient data encryption and recovery


Since NaVetor is a cloud practice management system, your data is secure in the cloud. It’s the best protection available since backups happen in real time. Should anything happen to your practice, such as a weather event or fire, your data is available and secure.

Learn more about NaVetor 


Protect your client’s data with our secure online backup service. PattLock is compatible with all practice management solutions and file types.

  • Accredited URAC HIPAA Security Business Associate solution.
  • Your data is encrypted and stored locally and online.
  • You can automate your backups by scheduling the time and frequency.

Back up your data with PattLock 

Vet Hero

Vet Hero protects your practice with secure communications.

  • Vet Hero is a flexible and functional solution for paperless forms, streamlined messaging and secure email and text.
  • Safely message clients via secure emails or texts.
  • Communicate with clients as they prefer, while maintaining security

Learn more about Vet Hero 

Minimize your risks with veterinary security and compliance software

Veterinary IT Fundamentals Continuing Education Patterson Veterinary University’s Veterinary Information Technology Fundamentals course introduces and guides you through the three steps to better IT management in your veterinary practice. Learn how to manage your practice information technology like a Chief Information Officer, while earning CE credits.

Take the IT class